How to piss a dragon off...
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How to piss a dragon off...

 Thursday, July 17. 2008 18:44
Yeah, well. Yesterday I went to my local car service center for a checkup they told me to do that day ... but let me start at the beginning.

About a year ago my car started making scraping continuous noise on the front axle when driving. I - as one should do - went to by car service center the get that checked up. They told me that my wheel suspension was damaged on both sides on the front. Well - I sure told them to fix it and they did. For about over 1k Euro. After about 8 months later the noise started again - so I went back there and told them so. They listened, tested and saied - It sure is the shock absorber and I need to fix that.. so I did. For about 400 Euro... But the noise stayed. So they saied that it must be a material defect and that they will exchange the right suspension "on the house" for me. Telling me that the left did not make a noise so it probably only was the right one that has the faulty production.

Guess what... after another month or so, the left wheel started making that noise all over again. So I went back to the service station and told them so. After a length discussion and test driving and so forth they told me "it's the tyres, that make that noise"... And i need to buy a new set of tyres. They told me to drive for a month and see if the noise changes. if if should not, I should buy new tyred and the noise will be gone. So I did... but the noise did not change and I ought a new set of tyres yesterday.... and guess what. The noise didn't change a single bit.

So I went back - extremely annoyed - to the service center and told them all about it. They listened to the noise, made thoughtful faces and in the end told me its the left sides wheel suspension. So I told them all what previously had happened and that I also want the left one exchanged for free - as it surely has to be a material flaw, that a new wheel suspension breaks down after a year. But there was the clue... yesterday the date was about one year and a month later then the first exchange of both suspensions and they flatout told me that now they will not exchange it "on the house" and that I have to pay for it.

And there was no way in making them remember that it was them telling me to not let it exchange now and wait... that really pisses me off that they just plain out conned me like that. And now I am stuck there with having to pay a bill for over 400 Euro for a new wheel suspension.

Sure as hell I will not go there again.. and If anyone has some help or idea if I could sue them in a lawsuit - I am glad for help or tipps.
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